Microsoft MCTS Certifications Exam 70-528

n this release, the SOA of Epicor CRM is leveraged to provide easier extension of the
solution to external 70-293 applications, customers and business partners. The Web service-based
application program interface (API) has been enhanced to support easier computer telephony
integration (CTI). Additionally, both in-bound and out-bound business document integration -
via Epicor Service Connect - deliver greater application-to-application and business-to-business
connectivity.
Epicor Service Connect is a business integration platform that functions as a central
integration point for secure workflow orchestrations within Epicor applications as well as
external connectivity 70-297 to Epicor and non-Epicor applications. Service Connect enables users to
automate tasks and processes within the application, which promotes continuous performance
Epicor Announces CRM Enhancements
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initiatives and service and support quality levels within the organization or across the valuechain.
This new release of Epicor CRM makes outbound and inbound integration, as well as
workflow initiation based on specific system events, even easier to create and maintain using
Service Connect. 70-528 For example, administrators can set up Server Event Listeners, which wait for
a specified event to occur (for example, when a sales quote is updated), and then send the
data set of the transaction (the updated quote) to an automated Service Connect workflow,
such as a sales quote approval process.